Shipping Policy

Shipping Policy

Turn Offer
Email: Support@turnoffer.shop

At Turn Offer, we are committed to providing fast, secure, and reliable shipping for all of our customers. Please review the following details regarding our shipping process.

1. Processing Time

  • Orders are processed within 1–3 business days after payment has been confirmed.

  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Times

Estimated delivery times may vary depending on your location and chosen shipping method:

  • Domestic orders: 5–10 business days

  • International orders: 10–20 business days

Please note: Delivery times are estimates and may be affected by factors beyond our control, including customs inspections, courier delays, or local holidays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your delivery location and selected shipping method.

  • From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email containing your tracking number.

  • You can use this tracking number to monitor the progress of your delivery directly with the courier service.

5. Incorrect Address or Failed Delivery

  • Customers are responsible for ensuring that all shipping details provided are complete and accurate.

  • Turn Offer is not responsible for delays, lost packages, or additional charges caused by incorrect or incomplete address details.

6. Lost or Damaged Packages

  • If your order is lost or arrives damaged, please contact us within 7 days of the delivery date.

  • We will coordinate with the shipping carrier to investigate and resolve the issue promptly.

7. Customs and Import Taxes

  • For international orders, customers are responsible for any customs duties, taxes, or import fees imposed by their local government.

  • Turn Offer is not responsible for delays or additional costs caused by customs procedures.

8. Contact Us

If you have any questions or concerns about your shipment, please contact us:

Email: Support@turnoffer.shop