Return and Refund Policy

Return and Refund Policy

Turn Offer
Email: Support@turnoffer.shop

At Turn Offer, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return and refund policy below.

Returns

  • You may request a return within 14 days of receiving your order.

  • To be eligible, the item must be unused, in its original packaging, and in the same condition that you received it.

  • Certain items such as perishable goods, personal care products, or final sale items cannot be returned.

Return Process

  • To initiate a return, please contact us at Support@turnoffer.shop with your order number and reason for return.

  • Once your return request is approved, we will provide instructions on how and where to send your item.

  • Customers are responsible for return shipping costs, unless the return is due to our error (wrong or defective item).

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at Support@turnoffer.shop.

Late or Missing Refunds

  • If you haven’t received your refund after the processing period, please check with your bank or credit card company, as it may take additional time before your refund is officially posted.

  • If you still have not received your refund, please contact us at Support@turnoffer.shop.

Contact Us
If you have any questions about this Return and Refund Policy, please contact us:
Email: Support@turnoffer.shop